Web Accessibility Policy
We’re in the process of and fully committed to making all of the products and services on our platform available and accessible to everyone, including people with disabilities. Our goal is to follow the Web Content Accessibilities Guidelines (WCAG) and use the Accessibilities Rich Internet Applications (ARIA) specifications in order to be fully compliant and go through a full audit and remediation process.
You will also be able to request auxiliary aids and services and or reasonable modifications to our policies, practices and procedures. We do consider all request and we will do our best to assist you in any way possible in order to make your experience as pleasant and as easy as possible.
We Want to Hear from You
Our goal is to become fully compliant as soon as possible and we’re continually working on doing such. Meanwhile we’d like to provide you with several clear paths to communicate with us and we’ll soon have a form provided for you on our website so you can easily fill it out and send your concerns, request and questions to us for a timely response.
You can email us with your accessibility related request or questions. If you’d like to talk to us about your account, you’ll need to create an account and be logged in or we’ll need some information so we can verify you. Please visit our Contact Us page to find our email address and send us your concerns.
Our automated phone system can also assist you with your accessibility related request or questions. Please visit our Contact Us page to find the best phone number to call. Leave a detailed message and someone will respond or return your phone call and answer your request or questions in a timely manner.
It’s very important to us to be active and involved in and with the accessibility community. Our Digital Accessibilities Team is very concerned about why accessibility is so important to us and how to make our site as user friendly and accessible to everyone at all times. ValPons Digital Accessibility Team is dedicated to our users experience and we’ll do everything within our power to help make anyone and everyone with disabilities the ability to use our site freely and easily.